PCSO's Don't Work

PCSO's: a cost effective resource?

I have been involved in Neighbourhood Policing for many years and welcomed the first tranche of Police Community Support Officer’s (PCSO’s) who were introduced to the Utopian Police Force in 2003. We had recently introduced beat officers into every area in the county. They were spread a bit thin and PCSO’s were welcomed by most as an additional resource to help us gain intelligence, provide a uniform presence and deal with low level anti social behaviour and problems in the community.

Even then PCSO’s had their critics and they were seen by some as policing on the cheap. They were ridiculed for their lack of powers and it was suggested that the public were being conned when they saw uniforms patrolling the streets with limited training and effect.

Like police officers, some of the PCSO’s proved to be very good, others not so. The good ones got stuck into their communities and became well known. They came up with diversionary activities for young people and kept Neighbourhood Watch, Residents Associations and Councillors happy by giving them time and providing a conduit for information. They gathered intelligence and were a font of knowledge regarding their communities.

Over the last 6 years I have seen things change. We still have two types of PCSO in Utopia. We have the younger recruit who is using the role to have a look at the police with a view to joining as an officer. Their commitment to Neighbourhoods is limited. If they want to join the police all they want to do is jump in cars and respond to 999 calls. The majority are not really interested in getting involved in communities.

The second type are the older PCSO recruit, some of whom are an interesting bunch and vary from housewives returning to the workplace after having a family to people with all sorts of experience who may have been made redundant or just fancied a change of career. Disillusionment has set in among many of these. There is no career structure for PCSO’s. Pounding the beat on your feet in all weathers for year after year starts to lose its appeal. Even the best of our PCSO’s are struggling with motivation and the best managers are struggling to get value for money from them.

The media has made a lot of a small number of incidents where PCSO’s have apparently failed to act. I don’t place much store in any of that. We have all heard the story of the two PCSO’s who allegedly watched someone drown. The truth is they arrived ten minutes after the victim had disappeared in the water. There was nothing they could do. The fact is the public and, of course, offenders are wise to the limited powers and capabilities of our PCSO’s. The police cannot help them every time some yob is lippy or abusive to them. The public are becoming disillusioned with this role. They still regard it as better than nothing but want real police officers with powers and who use them.

I was a fan of PCSO’s; now I feel we need to review the role and its place in our police force. Should we try and make the role more interesting and support other areas of the business by giving PCSO’s additional tasks to do, for example, taking witness statements and viewing/seizing CCTV?

In April 2010 the Home Office subsidy on PCSO funding comes to an end and the whole cost will be borne by the Police Authorities. I now believe that is the time to reduce the number of PCSO’s and use those savings to increase the number of police officers in Neighbourhoods.

Police Cuts

Sorry about the picture but I thought it was a timely reminder when talking about cuts that some of our colleagues are facing real cuts on the front line.

Like many Forces, Utopia is reviewing itself and all sorts of projects are underway to cut police officer and police staff numbers. We are also bracing ourselves for further cuts when the public spending axe will undoubtedly start swinging next year.

I don’t know about your Force, but in Utopia police officer numbers are reducing steadily while police staff are increasing quite dramatically. We keep being told that police staff are better value and we can get more of them for less. We all seem to have been brainwashed now to accept this view.

I decided to look at the numbers and I would urge you to do the same in your Force. Over the last ten years we have lost 235 police officer posts but we have gained over 1500 police staff posts. Now I only got a C in Maths at ‘O’ Level, but even I can tell that for 1500 police staff I can get about 1000 police officers. So are police staff really good value for money?

Whilst reflecting on where we are spending money and where we might make savings I started to think about some of the beasts that have been created to oversee and manage the police service. If further money needs to be saved in future, is there scope to make it among the quango monsters that seem to be the tail wagging the dog? I have excluded the Home Office, for now, but this is where the big bucks are spent and where we should perhaps be focusing most of our scrutiny.

The National Police Improvement Agency (NPIA) was created in 2007. It employs 2327 staff and costs the taxpayer £700 million a year, enough to run two medium sized police forces. What do they actually deliver? They oversee some national products such as Airwave. (An expensive dogs mess!) In general it seems to be an expensive gravy train for lots of overpaid senior officers to provide advice, recommendations, support etc to Police forces that really takes us nowhere.

Look at some of the roles:
Peter Neyroud, Chief Constable and Chief Executive £195 K p.a. plus perks.
Angela O’Connor, Chief People Officer £145K p.a. plus perks
Richard Earland Chief Information Officer £160 K plus perks
Nice work if you can get it.

And some of the roles tell a tale about the pointless task that they perform:
Planning Dependency Manager £32-39 K p.a.
Transformation Change Analyst £43-53 K p.a.

I could go on but you get the picture. Would we miss it if it disappeared into the ether?

Next is Her Majesty’s Inspector of Constabulary. Compared to the NPIA it is small fry. Home Office funded and only £12.34 million. But what do we actually get from the HMIC? They simply provide work for the bureaucratic machinery within each force, demanding statistics, reports, teams of officers preparing for inspections etc. Bugger off and leave us alone then we can save millions in bureaucracy and concentrate on the basics of policing and spend some money on filling the obvious gaps you so cleverly identify.

Next, the Independent Police Complaints Commission. £32 million at the last count. Is this value for money?

Finally, I wanted to mention ACPO, the Association of Chief Police Officers. Most people are under the impression that this is a staff association. It is not! There is a Chief Police Officer’s Staff Association. ACPO is a limited company funded by the Home Office to the tune of £15m last year and also by the Association of Police Authorities. Far from being an independent voice for the police service, it is a money making business funded to advise and influence but also to promulgate the views of the purse holders and masters. In bed with the NPIA; a very cosy nepotistic relationship providing lots of jobs for the boys and girls.

There is too much fat and too much overlap within all these organisations. When the public spending axe starts swinging next year I hope it cuts a swathe through these quangos and not within the Forces. As I first stated in this missive, left to the forces, they will cut front line staff rather than backroom police staff functions. God help us!